** Incorrect Email Message about Memberships
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RAC Bulletin April 13, 2014:

We have received several reports from RAC members who have received a mess
age from Radio Amateurs of Canada which indicates that their membership ha
s ended.

This message was in fact sent by Radio Amateurs of Canada to RAC members
, but it was entirely as a result of a technical error while working on
an update to the RAC website.

We emphasize that no RAC memberships have ended prematurely and your membe
rship remains active. If you wish to confirm the status of your RAC member
ship, you may do so by logging into your RAC account on the RAC website.

We apologize for this error and any inconvenience that it has caused and w
e sincerely thank you once again for your response. If this had in fact be
en a phishing or other cybersecurity threat we hope that you would act the
same way and contact RAC before clicking on any links. We have provided s
ome cybersecurity tips below.

** RAC's Cybersecurity Efforts
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To date, there have been no direct successful attacks on the RAC compute
r system. Unfortunately attempts to defraud people through email messages
and phone calls are a part of the world we live in today.

We will continue to take measures to ensure that our computer system is as
safe as possible and that our members are provided with information.

Radio Amateurs of Canada is continuing to increase our cybersecurity. We d
o not keep any financial information and only widely available personal in
formation (such as name, call sign and dates relating to current members
hip) is available in our system so our risks are considerably less than co
mpared to commercial systems.

Note: Radio Amateurs of Canada collects personally identifiable informatio
n about you when you voluntarily provide it. When you apply for membership
and subscription services, or provide your personal contact information
for publication or product orders, every effort will be made to ensure
that the information provided will be securely maintained. For more infor
mation please see our Privacy Policy (https://www.rac.ca/privacy-policy/)
and our Cybersecurity (https://www.rac.ca/cybersecurity/) webpage.

** Tips on Avoiding Email Scams
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**
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Here are a few tips on how to avoid email scams:

--

1) Filter spam.

2) Don’t trust unsolicited email.

3) Treat email attachments with caution.

4) Don’t click links in email messages unless you are confident yo
u know who the sender is.

5) Install antivirus software and keep it up to date.

6) Install a personal firewall and keep it up to date.

7) Configure your email client for security.

---

Radio Amateurs of Canada will never ask people to download files from a th
ird-party site in their email communication.

Always check to see if the sender of a suspicious email has an @rac.ca ema
il address as all RAC officials use @rac.ca.

If you are concerned or suspicious always contact the
RAC office (mailto:racgm@rac.ca) before opening any files in an email mess
age that appears to come from RAC.

Thank you for continuing to notify us about cybersecurity threats!

Alan Griffin
RAC MarCom Director

**
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