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aus+uk / uk.railway / XC catering in first - ASA ban on claims

XC catering in first - ASA ban on claims

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From: ken@birchanger.com (Ken)
Newsgroups: uk.railway
Subject: XC catering in first - ASA ban on claims
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by: Ken - Wed, 17 Apr 2024 10:25 UTC

One for Roland, this, as he's often complained about the situation on
the BHM- SSD service. XC has been told that its ads promising free
grub in first are misleading.
https://www.asa.org.uk/rulings/xc-trains-ltd-g23-1226717-xc-trains-ltd.html

Re: XC catering in first - ASA ban on claims

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From: roland@perry.uk (Roland Perry)
Newsgroups: uk.railway
Subject: Re: XC catering in first - ASA ban on claims
Date: Wed, 17 Apr 2024 13:27:10 +0100
Organization: Roland Perry
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by: Roland Perry - Wed, 17 Apr 2024 12:27 UTC

In message <fo8v1j9hvbbqjm0jv3cb8daeg6gdhrpcj9@4ax.com>, at 11:25:31 on
Wed, 17 Apr 2024, Ken <ken@birchanger.com> remarked:
>One for Roland, this, as he's often complained about the situation on
>the BHM- SSD service. XC has been told that its ads promising free
>grub in first are misleading.
>https://www.asa.org.uk/rulings/xc-trains-ltd-g23-1226717-xc-trains-ltd.html

Yes, yes; but that's all about catering on Voyagers, and not the
slightest glimmer exposing their lies about it (by implication) being
available on their Turbostars.

Which I think only have about eight First Class seats per train. But on
which I *have* travelled with FC ticket (unlike most occupants who look
very unlikely to have).

There are still posters on the platform at Ely (yes, I know) advertising
the dining service, when you have to travel all the way to Birmingham to
encounter a train where it exists.

<https://www.crosscountrytrains.co.uk/media-vnext/d5kfj1g5/12058264_ill
ustrated_route_map_q4_2023_a4_-1.pdf>
--
Roland Perry

Re: XC catering in first - ASA ban on claims

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From: ken@birchanger.com (Ken)
Newsgroups: uk.railway
Subject: Re: XC catering in first - ASA ban on claims
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by: Ken - Thu, 18 Apr 2024 08:05 UTC

On Wed, 17 Apr 2024 13:27:10 +0100, Roland Perry <roland@perry.uk>
wrote:

>In message <fo8v1j9hvbbqjm0jv3cb8daeg6gdhrpcj9@4ax.com>, at 11:25:31 on
>Wed, 17 Apr 2024, Ken <ken@birchanger.com> remarked:
>>One for Roland, this, as he's often complained about the situation on
>>the BHM- SSD service. XC has been told that its ads promising free
>>grub in first are misleading.
>>https://www.asa.org.uk/rulings/xc-trains-ltd-g23-1226717-xc-trains-ltd.html
>
>Yes, yes; but that's all about catering on Voyagers, and not the
>slightest glimmer exposing their lies about it (by implication) being
>available on their Turbostars.
>
>Which I think only have about eight First Class seats per train. But on
>which I *have* travelled with FC ticket (unlike most occupants who look
>very unlikely to have).
>
>There are still posters on the platform at Ely (yes, I know) advertising
>the dining service, when you have to travel all the way to Birmingham to
>encounter a train where it exists.
>
> <https://www.crosscountrytrains.co.uk/media-vnext/d5kfj1g5/12058264_ill
>ustrated_route_map_q4_2023_a4_-1.pdf>

It appears that the evidence provided to ASA by XC was about Voyagers,
because the story there isn't quite so bad as on the 170s. Nonetheless
XC have been told not to mislead on this issue. Let's see if your Ely
poster changes.

Re: XC catering in first - ASA ban on claims

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From: roland@perry.uk (Roland Perry)
Newsgroups: uk.railway
Subject: Re: XC catering in first - ASA ban on claims
Date: Thu, 18 Apr 2024 09:36:38 +0100
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by: Roland Perry - Thu, 18 Apr 2024 08:36 UTC

In message <fuk12j1cul2h0akbie399sie9q7rd8dsug@4ax.com>, at 09:05:11 on
Thu, 18 Apr 2024, Ken <ken@birchanger.com> remarked:
>On Wed, 17 Apr 2024 13:27:10 +0100, Roland Perry <roland@perry.uk>
>wrote:
>
>>In message <fo8v1j9hvbbqjm0jv3cb8daeg6gdhrpcj9@4ax.com>, at 11:25:31 on
>>Wed, 17 Apr 2024, Ken <ken@birchanger.com> remarked:
>>>One for Roland, this, as he's often complained about the situation on
>>>the BHM- SSD service. XC has been told that its ads promising free
>>>grub in first are misleading.
>>>https://www.asa.org.uk/rulings/xc-trains-ltd-g23-1226717-xc-trains-ltd.html
>>
>>Yes, yes; but that's all about catering on Voyagers, and not the
>>slightest glimmer exposing their lies about it (by implication) being
>>available on their Turbostars.
>>
>>Which I think only have about eight First Class seats per train. But on
>>which I *have* travelled with FC ticket (unlike most occupants who look
>>very unlikely to have).
>>
>>There are still posters on the platform at Ely (yes, I know) advertising
>>the dining service, when you have to travel all the way to Birmingham to
>>encounter a train where it exists.
>>
>> <https://www.crosscountrytrains.co.uk/media-vnext/d5kfj1g5/12058264_ill
>>ustrated_route_map_q4_2023_a4_-1.pdf>
>
>It appears that the evidence provided to ASA by XC was about Voyagers,
>because the story there isn't quite so bad as on the 170s. Nonetheless
>XC have been told not to mislead on this issue. Let's see if your Ely
>poster changes.

It's the same poster all over the country (that's the heart of the
problem), so plenty of places for people to look. I'm a bit hampered
because they are airside of the new barriers.
--
Roland Perry

Subject	Author
XC catering in first - ASA ban on claims	Ken
Re: XC catering in first - ASA ban on claims	Roland Perry
Re: XC catering in first - ASA ban on claims	Ken
Re: XC catering in first - ASA ban on claims	Roland Perry